Important Information-Please Read

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My philosophy is to offer a stress free grooming experience for your fur baby(s). While I pay the utmost attention to all dogs in my care, I pay special attention to my geriatric dogs and those with other health issues. Your pet's safety and comfort is my first priority. I will not perform any grooming procedure that causes pain or a level of stress that I think is excessive. This includes nail trimming in some situations. Senior pets will be groomed for cleanliness and comfort.

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You, the dog owner, must advise me of any medical, physical, emotional issues, allergies, sensitivities or pre-existing conditions. These may include prior surgeries, hip or joint issues, warts, moles, skin tags, other skin conditions or ear infections. For my part, I will alert you to any issues I may discover over the course of grooming that may require vet attention.

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If your dog has behavior problems, please let me know, both for your pets safety and the safety of our staff. If severe behavioral issues arise during the groom and the dog(s) cannot be safely groomed we will discontinue the grooming process and contact you immediately for pickup. Fees will apply for services that were completed. Although extremely rare, Mutt Kuttz reserves the right to refuse service in some cases at my discretion.

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Pricing varies for each dog and is determined by breed, size, and condition of your pet. Additional charges apply for dematting, excessive coat and flea treatment due to the additional time it takes. Additional charges may apply due to the dog's temperament and behavior during the groom.

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If you would like your matted pet brushed out, dematting fees are $1.00 per minute for up to 20 minutes. If your pet cannot be humanely dematted I will ask permission to clip the hair as short as necessary and "start over". Please keep in mind that a matted coat can cause numerous health conditions including itching, irritation and skin infections. Removing a heavily matted coat includes the risk of nicks, cuts, or abrasions due to warts, moles, and skin folds trapped and hidden in the mats. Heavy matting can also trap moisture near the pet's skin allowing fungus or bacteria to grow causing skin irritations that exist prior to the grooming process. Mutt Kuttz is not responsible for any pre-existing conditions or injuries to the pet that are due to a matted coat. I do take the utmost care and caution when grooming a matted dog to avoid these injuries. If they occur they are beyond my control.

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Mutt Kuttz will not groom any dog that is not up to date on his or her rabies vaccination. As a courtesy to you, Mutt Kuttz will gladly call your vet and get verbal conformation of proof-of-vaccination.

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Mutt Kuttz requires at least 48 hours notice to change or cancel your appointment. Failure to call 48 hours in advance may result in a charge of $25 that must be paid prior to your next grooming appointment. Giving advance notice allows me to fill your grooming slot and rearrange my schedule. I do understand that emergencies happen and application of the fee is at my discretion. We value your time, so please value ours as well!

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If you have concerns about your dogs groom please notify me no later that 48 hours before the appointment so that we may discuss rescheduling, if necessary, at the earliest time available.

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Payment is due on the completion of the groom. We accept cash, debit and credit cards.

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Call or Book Online to Schedule a Spa Day

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Where Your Dog is Groomed in a Gentle, Caring, Safe,

and Stress Free Environment!

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You and Your Fur Baby(s) Will Adore Their New Look!

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